Monday, May 14, 2012

My simple IT support rules

  1. Don't be an asshole.
  2. If someone is being an asshole to you, see #1.
  3. Are they upset at something? Identify and fix. Repeat as required.
  4. Assholes are infectious and easy to flare. Avoid them, unless #3.


Unknown said...

Rule 2 is also known as "asshole non-reciprocity principle."

Anonymous said...

The golden rule applies even in the age of the internet! Yep, sometimes, a developer or System Admin has to have the patience of the Buddha in dealing with bosses, underlings and customers.

-Imogen Goolde